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Privacy Policy

C4Raven
Website: https://c4raven.net
Privacy Contact: support@c4raven.net

Last updated: 30 August 2026

1. Introduction

C4Raven ("C4Raven", "we", "us" or "our") respects your privacy and is committed to protecting the personal information that you provide to us.

This Privacy Policy explains how C4Raven collects, uses, stores, protects and handles personal information when you visit or use c4raven.net, contact us, enquire about our products or services, request support, connect to the C4Raven TAK network, or otherwise interact with us.

We aim to manage personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where those laws apply.

This Privacy Policy should be read together with any other privacy notices or terms that may apply to particular C4Raven products or services.

2. Personal Information We Collect

The types of personal information we may collect depend on how you interact with C4Raven. This may include:

  • Your name and contact details (email, phone)
  • Company or organisation name and job title
  • Information contained in enquiries or messages
  • Billing or transaction information
  • Technical and website usage information
  • IP address and connection data associated with the C4Raven TAK network
  • Cookies and similar tracking technology

We generally do not seek to collect sensitive information unless it is reasonably necessary for a particular purpose and permitted under applicable law.

3. How We Collect Personal Information

We may collect personal information in a number of ways, including when you visit our website, submit forms, request technical assistance, or connect to the C4Raven TAK network.

When you connect to the C4Raven TAK network, certain technical information may be automatically recorded for administration, security, and troubleshooting purposes.

4. How We Use Personal Information

C4Raven collects and uses personal information only where reasonably necessary to operate our business, provide our products and services, and protect the C4Raven TAK network. This includes responding to enquiries, providing support, maintaining security, and meeting legal obligations.

C4Raven does not use personal information for direct marketing purposes.

5. Disclosure of Personal Information

C4Raven does not sell, rent, trade, or share personal information with third parties for their own marketing or commercial purposes. Disclosure only occurs in limited circumstances, such as when authorized by you, required by law, or necessary to protect our users and rights.

6. Overseas Disclosure

While we do not intentionally disclose information to overseas parties for their own purposes, some infrastructure services (like email and servers) may be located outside Australia. We take reasonable steps to ensure these providers handle information securely.

7. Cookies and Website Analytics

We use cookies and analytics tools to operate and improve our website performance. You can control or disable cookies through your browser settings, though some functionality may be affected.

8. How We Hold and Protect Personal Information

We implement technical and organizational measures such as access controls, encryption, and monitoring to protect your data. While no method is 100% secure, we take all reasonable precautions.

9. Retention of Personal Information

We retain information only as long as necessary for the purposes it was collected, to meet legal obligations, or to protect our legitimate business interests. When no longer required, data is securely deleted or de-identified.

10. Access and 11. Correction of Personal Information

You may request access to or correction of the personal information we hold by contacting support@c4raven.net. We aim to respond within a reasonable period and will verify your identity before processing requests.

12. Privacy Complaints

If you believe we have mishandled your information, please contact us at support@c4raven.net. You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

13-17. General Provisions

Anonymity: Where practicable, you may interact with us anonymously.
Third Parties: We are not responsible for the privacy practices of linked third-party sites.
Children: We do not knowingly collect information from children.
Data Breaches: We act in accordance with mandatory notification requirements if a breach occurs.

18. Changes and 19. Contact Us

We may update this policy periodically. The latest version will always be available on c4raven.net.

For any questions, please contact us:
Email: support@c4raven.net
Website: https://c4raven.net

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